Shipping policy

Regular Orders

All regular orders are processed and shipped within 5–7 business days (approximately 1 week).

Once your order ships, you will receive a confirmation email with tracking information. Delivery times may vary depending on your location and the shipping carrier.

Pre-Orders

All pre-order items are made and shipped within 4–6 weeks.

If your order includes both regular and pre-order items, the entire order may ship together once the pre-order item is ready. To receive regular items sooner, please place a separate order.

Tracking Information

Tracking information will be sent to the email or phone number entered at checkout. Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout. If you notice an error, contact us immediately. Once an order has shipped, we cannot guarantee that the address can be changed.

We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Stolen or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery is outside of our direct control. We are not responsible for carrier delays, lost packages, or packages marked as delivered but not received.

If an issue occurs, please contact the shipping carrier using your tracking number. We will do our best to assist with the investigation.

International Orders

International customers are responsible for any customs fees, import duties, or taxes charged by their country. International delivery times may vary due to customs processing.

Order Changes and Cancellations

Orders begin processing shortly after they are placed. Changes or cancellations are not guaranteed. Pre-orders cannot be cancelled once production has started.

By placing an order, you acknowledge and agree to the shipping timelines and policies listed above.